get the help you need fast with our new support hub

Open a support ticket or get in touch with us today

Useful video tutorials

Getting started with the Divi Builder

25 minutes

Getting started with the Divi Builder

13 minutes

How to add a product to your website with WooCommerce

7 minutes

How to send emails via HubSpot

1 minute

Still need some help?

Here’s some other ways to reach us

Email us

hello@kraftdigitalagency.com

Call us

(091) 416 013

Visit us

Oranmore, Co. Galway, Ireland

FAQ

How long does it take for you to get back to me?

We’ll get back to you within 24 hours of your support request on week days. It can be a little longer on weekends.

What support am I entitled to?

If you’re hosting with Kraft Agency then you have numerous options. Managed Pro customers have priority support and unlimited content changes, for example.

What happens if my website goes down?

When you host with Kraft Agency we back-up your website every single day. So if it goes down today, we’ve got yesterdays back-up at the ready.

What if I want to add new pages or re-design my website?

For that it’s best you contact us so we can discuss your requirements in more detail. We’re happy to help!